About Us

Our Commitment to Research & Development

Ameriden® International, Inc. is committed to the development and distribution of the finest Bio-active nutraceuticals in the natural health industry today. Our continuing focus is on research and development of new formulas.

Ameriden® International, Inc. is dedicated to offering only those products that contain unblemished botanicals sourced from around the globe, never compromising purity or potency. Protecting our environmental resources and developing effective products that provide unparalleled health and longevity is paramount to us.

Quality Control

Ameriden® products conform to GMP, cGMP or OTC standards and are backed by supporting Certificates of Analysis and finished product testing. Ameriden® formulas are proprietary and are the result of historical clinical research that use ingredients with correct identity and purity.

The Ameriden® International, Inc. Philosophy

It's very simple; we owe you, our customers our existence and therefore, will continue to produce products with the highest quality in the industry. You shouldn't have to pay for results, you should expect them. Our products either work for you or they don't. We do not try to compete with inferior or inexpensive substances. This makes Ameriden® the "Smart Choice".

Smart Choice Benefits
  • 6-Month Risk Free Money Back Guarantee.
  • In by noon (PST) out the same day! (Excluding Holidays)
  • Knowledgeable product research & support
  • All products are manufactured in a FDA cGMP & OTC registered facility
  • Doctor recommended
Customer Service

Our representatives strive to provide everyone with "Great Customer Service". They are knowledgeable about Ameriden's® product line and will assist you in making the choice that best suits your specific needs. Your questions are always welcomed and our representatives will do their best to go the "extra mile" to help you. Rest assured; your privacy is and will always be respected.

Our Customer Service Representatives are here to serve you Monday through Friday from 8:30am to 5:30pm PST (Pacific Standard Time) excluding the following observed Holidays: Memorial Day (last Monday in May), Independence day, July 4th, Labor Day (first Monday in September), Thanksgiving (fourth Thursday and Friday of November, Christmas (December 25th) and New Year's Eve Day and New Years Day (January 1st). If you need help after business hours email us at info@ameriden.com or simply call and leave a message and one of our customer service representatives will get back to you in person the next business day.

Education

We believe education is a necessary tool that empowers you with the ability to meet life's situations and make informed decisions. That is why at Ameriden® our News & Articles section has such a wide variety of news and research articles along with as general information relating to health and wellness. Check our HEALTHSPOT & VIDEO SECTION as well.

History Why the name Ameriden?

Before Ameriden® International, Inc. was formed, the founder and CEO, Richard Hall, was active in the Nursery & Landscape trades for over 30 years. Due to his extensive botanical knowledge, his company was contracted to harvest and process olive leaf for the first commercially produced olive leaf extract in the USA in 1990.

It quickly became obvious that people were looking for effective alternatives and Ameriden® International, Inc. was born to meet that demand.

When searching for a company name in 1995 we wanted a name that would convey to you our core philosophy. After careful consideration, we chose "Ameriden" which stands for American (ameri) family (den). We believe that all who come to our door should be treated as family, after all what would Ameriden® be without you? We know, the name doesn't sound like an herbal or botanical supplement company; however, we remain committed to providing more than just consumable products.

Privacy Statement

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY. Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through this Ameriden.com web site. Ameriden and its affiliates also operate other web sites. This Privacy Statement does not apply to other web sites selling Ameriden products. You should review the privacy statement posted on those other web sites when you visit them. The Ameriden.com web site and this Privacy Statement are intended for a U.S. audience.

This Privacy Statement was last revised on July 12, 2012. We may change this Privacy Statement at any time and for any reason. Significant changes to the Privacy Statement are discussed below in the Section called "Changes to the Privacy Statement." We encourage you to review this Privacy Statement each time you visit the web site.

By using this Ameriden.com web site, you agree to the terms of the most recent version of this Privacy Statement. Please read our Terms of Use to understand the general rules about your use of this web site. Except as written in any other disclaimers, policies, terms of use, or other notices on the Ameriden.com web site, this Privacy Statement and the Terms of Use are the complete agreement between you and Ameriden.com with respect to your use of this web site. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this web site, or by following a link from this web site.

INTRODUCTION

The information we receive, and how we use it, depends on what you do when visiting our web site. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

WHAT IS NON-PERSONAL INFORMATION?

Non-personal information is information we collect through the Ameriden.com web site that does not identify you as an individual person. It may include information such as the following:

  • the type of web browser software you use (for example, Netscape Navigator or Internet Explorer)
  • the name of the domain from which you access the Internet
  • the Internet address of the web site from which you linked directly to our web site
  • the date and time you access our web site
  • which pages you have visited on our web site
  • personal information that has been de-identified

If you visit our web site to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer's web browser: If you only read or download information on our web site, we do not collect or learn your name, e-mail address, home address, or other personal information about you. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information. US Government Information Bulletin (I-034) contains a good description of cookie technology at: http://www.ciac.org/ciac/bulletins/i-034.shtml. You are always free to decline our cookies if your browser permits, but some parts of our web site may not work properly for you if you do so. We will not allow third parties to place cookies on our web site.

WHAT DOES AMERIDEN DO WITH NON-PERSONAL INFORMATION?

Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve our web site. We will use non-personal information from you to help us make our web site more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate de-identified personal information to:


  • create reports for internal use to develop programs, products, services or content
  • customize the information or services that are of interest to you
  • Utilize "traffic statistics" and "response rates"

WHAT IS PERSONAL INFORMATION?

Personal information is information we collect through our web site that we can use to specifically identify you, such as your:

  • name
  • telephone number
  • e-mail address
  • personal health information
  • date of birth

In some places on our web site you have the opportunity to send us personal information about yourself. For example, you may fill out a registration, survey, on-line ordering or an e-mail form.
You also may choose to allow us to personalize your visits to our web site, in which case we will ask you for certain personal information to make your visits to our web site more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our web site before and can personalize your access to our web site, for example, by telling you about new features that may be of interest to you.

HOW DOES AMERIDEN KEEP AND USE PERSONAL INFORMATION?

Ameriden may keep and use personal information we collect from you through our web site to provide you with access to our web site. In addition, we may keep and use your personal information:

  • to respond to your requests
  • to personalize your access to our web site
  • to contact you with information that might be of interest to you, including information about clinical trials, products and services
  • for analytical purposes and to research, develop and improve programs, products, services and content
  • to remove your personal identifiers (your name, e-mail address, numbers, etc)
  • to enforce this Privacy Statement and other rules about your use of our web site
  • to protect our rights or property
  • to protect someone's health, safety or welfare
  • to comply with a law or regulation, court order or other legal process

DOES AMERIDEN EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Ameriden.com will not share your personal information collected from our web site with any unrelated third party without your permission, except as otherwise provided in this Privacy Statement.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior which is harmful or illegal to other visitors.

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • enforce this Privacy Statement and the other rules about your use of our web site
  • protect our rights or property
  • protect someone's health, safety or welfare
  • comply with a law or regulation, court order or other legal process

Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Statement, we also may keep, disclose, and use personally identifiable information that you give us through our web site in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.

WHAT ABOUT LINKS TO OTHER WEB SITES?

This web site may contain links to other web sites not operated by Ameriden.com. We provide these links for your convenience and are not reviewed, controlled, or monitored by Ameriden.com. These web sites may contain information about uses of Ameriden products or therapies that have not been approved in the United States. We neither control nor endorse this type of information. We are not responsible for the performance of these web sites or for any business dealings you may have with them.

Ameriden®International, Inc. makes no representations or warranties that use of this web site will be uninterrupted or error-free.

DOES AMERIDEN EVER COMMUNICATE DIRECTLY WITH VISITORS TO THEIR WEB SITE?

We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on our web site allow you to communicate with us using an online forum. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

ARE THERE SPECIAL RULES ABOUT CHILDREN'S PRIVACY?

We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 18. If you think that we have collected personal information from a child under the age of 18, please contact us immediately.

WHAT ABOUT WEB SITE SECURITY?

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mails sent to or from other sites may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. If you have questions or comments about this Privacy Statement, please go to Contact Ameriden section.

About the Information on this Website

Most of the information on this web site relates to products and services offered by Ameriden.com. The materials on this web site are for your general educational information only. Information you read on this web site cannot replace the relationship that you have with your health care professional. Ameriden.com does not practice medicine or provide medical services or advice and the information on this web site should not be considered medical advice. You should always talk to your health care professional for diagnosis, treatment, cure and prevention.

OUR COPYRIGHTS, TRADEMARKS AND PATENTS (INTELLECTUAL PROPERTY)

The materials on this web site either belong to or are licensed to Ameriden® International, Inc. The materials are protected by United States and foreign Copyright, Trademark and Patent laws. Important rules about copying any materials from our web site:

  • You may e-mail or print copies of materials off this web site only for your personal, noncommercial use.
  • You must include all Copyright, Trademarks and Patent numbers if you e-mail or print a copy of the materials from this web site.

Ameriden Copyrights, Trademarks, Service marks and Patents are protected under United States and foreign law. All Copyrights, Trademarks, Service marks and Patents are the sole property of their respective owners.

If you use the materials or trademarks on this web site in a way that is not clearly allowed by these Terms of Use, you are in violation of Copyrights, Trademarks, Patents and other laws and may be subject to prosecution. All rights reserved.

Ameriden's Preferred Client Autoship Program The Benefits

  • Saves time
  • Save money
  • Never run out
  • Free sign up
  • Cancel anytime
  • Free product for life*
  • Risk-Free 6 Month Money Back Guarantee**

What exactly is the Ameriden's Preferred Client Autoship Program?

It’s a simple, easy, stress free way to never run out of your favorite product again!

All you do is sign up for auto ship then we automatically ship you a fresh supply of product each month. This saves you time and money.

As a special bonus for joining AMERIDEN’S PREFERRED CLIENT AUTOSHIP PROGRAM (APCAP) on your 12 month anniversary we’ll send you 1 bottle of your favorite product FREE!

Preferred Client’s can receive up to a 20% discount depending on quantity ordered.

Here’s the DISCOUNT STRUCTURE: 1 bottle = 5% discount 2-5 bottles = 10% discount 6-11 bottles =15% discount 12 or more = 20% discount

All we require is an initial 2 bottle minimum purchase to qualify. You may modify your account at anytime by calling us at 1-760-728-0747 or e-mailing dpf@ameriden.com.

It’s the most convenient way to re-order. Our on-line sign up is fast & easy.

Get started today and save!

* Here’s how to qualify for the “Free Product for Life program.” Sign up and receive product for 1 year. Every year on or near your anniversary date, we will ship you 1 (one) bottle of your preferred product FREE. It’s that easy!

** We are so confident you will love our products that we stand behind each and every purchase with a 100% Risk-Free 6 Month Money-Back Guarantee. Try any of our products for up to 6 months and if for any reason you are not completely satisfied, simply email info@ameriden.com or call (760) 728-0747 to receive the required return authorization number to return any unused portion to Ameriden for a 100% refund less shipping & handling. Empty bottles are not subject to refund or constitute an 'unused portion'.*All products must be returned in their original manufacturer’s container for a refund and must be postmarked within 6 months from invoice date. Empty bottles are not considered unused portions (they’re empty, no portions) and will not be accepted.

Online Ordering

First Time Ordering:
Please be prepared to supply us with your billing & shipping information, credit card number and current expiration date located on your credit card.
Returning Customers:
Simply log into your account and verify your information before placing your reorder.

Terms & Conditions 100% Risk-Free, 6 Month Money Back Guarantee

We are so confident you will love our products that we stand behind each and every purchase with a 100% Risk-Free 6 Month Money-Back Guarantee to our Retail Clientele. . Try any of our products for up to 6 months and if for any reason you are not completely satisfied, simply email info@ameriden.com or call (760) 728-0747 to receive the required return authorization number to return any portion to Ameriden for a 100% refund less shipping & handling*.

Return Authorization

All products must be returned in their original manufacturer’s container for a refund and must be postmarked within 6 months from invoice date.

*Empty bottles are not considered unused portions (they're empty, no portions) and will not be accepted.

Please e-mail or call our Customer Service Department at sales@ameriden.com or (760) 728-0747 within 6 months from invoice date to receive the required authorization number.

Refunds

REFUNDS & CANCELLATIONS IN THE U.S. OR INTERNATIONAL Refunds or Cancellation of any order prior to shipping will be refunded. If an international order is destroyed or seized, you will not receive a refund. If an item is returned to Ameriden due to customer refusal, incorrect shipping address, customs or postal related issues, or for any other reason other than bad or inconsumable product and the product is received back in the same condition it was sent, your credit card will be credited for the product only; and you will be charged a 20% restocking fee plus any additional shipping charges that are incurred. If the cost to return the product(s) to Ameriden is larger than the cost of the refund due, Ameriden will instruct the carrier to abandon the order and there will be no credit for the order. Additionally; if the product(s) is seized by customs, there will be no credit processed for the product(s). All refunds will be credited to the same account used for your initial purchase less shipping and handling. We do not refund return postage on returned products. Please allow 4-6 weeks processing time for return and posting of credit to your credit card. If paid by cash or check a refund check will be mailed to your billing address within 4 to 6 weeks from receipt of returned product.

Disclaimer

Statements made, or products sold through this web site, have not been evaluated by the Food and Drug Administration. They are not intended to diagnose, treat, cure, or prevent any disease.

Further Disclaimer

Recommendations and protocols for nutritional support are not intended as a substitute for appropriate medical care.

Medical conditions: If you have a medical condition or a disease, please consult your healthcare provider prior to starting any recommended protocol.

Self-diagnosis: We do not recommend self-diagnosis. Proper medical care is critical to good health. If you have a health concern, issue or undiagnosed sign or symptom, please consult a healthcare professional immediately.

Awareness: Make your healthcare professional aware of all the nutritional supplements or herbal products you are currently taking to avoid side effects or contraindications with any other drug or health supplement you are taking.

If you are currently taking prescription medications, it is imperative that you speak with your healthcare professional before discontinuing or altering any drug regimen.

WHOLESALE DISTRIBUTION

We welcome new wholesale accounts who would like to distribute Ameriden's product line. All of AMERIDEN products are guaranteed stable & efficacious for 5 years from date of manufacture. If you are interested in partnering with Ameriden, please read , print and complete the Wholesale Qualification Questionnaire, Application & Predatory Pricing Agreement and return them with a copy of your current business or medical license via fax to our Customer Service Department (760) 728-0608 e-mail dpf@ameriden.com or mail to: Ameriden International, Inc., P.O. Box 1870, Fallbrook, Ca 92088 Attn: Customer Service Manager.

Our staff will then review the forms and personally contact you with further details about our wholesale program.

All sales when shipped are final, but in certain cases will accept product back up to 3 months with a 20% restocking fee. In addition any and all shipping costs extended as free for purchases on the original order will be charged. If product is damaged upon shipment AMERIDEN will replace the product at no charge. Our Encapsulation & Packaging Companies

M&L Pharmaceutical is a leading contract manufacturer of nutritional and dietary supplements in hard capsules and powders since 1991 in Southern California. We specialize in botanicals, herbals, vitamins, multi-vitamins, minerals and sports nutrients.

Top-of-the-Line Manufacturer

We at M&L Pharmaceutical are 100% committed to customer satisfaction. Our products are of the highest quality; our reputation in the industry is impeccable! M&L also aims to establish lasting partnerships with its clients and contribute to their development and growth. Guided by the principles of certified Good Manufacturing Practices (cGMP's), M&L Pharmaceutical offers prompt service, solutions, and support to its clients. We strive to give them the kind of personalized attention that exceeds their expectations.

M&L Pharmaceutical is certified compliant to the stringent NPA formerly known as NNFA Good Manufacturing Practices that guarantee product quality, potency and purity.

Their Quality Control Consultant

Joy Joseph is the former Vice President of Quality, Technical Operations, Scientific Affairs and Research & Development for Pharmavite LLC, a Division of Otsuka Pharmaceutical, Osaka, Japan. She has more than 40 years experience in Quality Control Systems, Regulatory Affairs, Product Development and Scientific Affairs both in the Pharmaceutical and Dietary Supplement industries. Her expertise also extends to Professional Education and Manufacturing Management.

Ms. Joseph worked in the Cosmetic and Toiletries Industry for a short period as the Manufacturing Manager for Packaging Corporation of America.

She received her B.S. in Chemistry from Xavier University and her M.B.A. in Technology Management from the University of Phoenix.

Ms. Joseph is serving a second term as Chair of the USP Committee of Revision for Nutritional supplements, non-Botanical. She was recently elected to the Executive Committee of USP for the 2005- 2010 revision cycle. In this new role she will participate in setting standards for both pharmaceuticals and nutritional products. She is also Course Director for the Center Of Professional Advancement training industry professionals in the cGMP's for Dietary Supplements both in the US and abroad.

She is a charter member for the American Association of Pharmaceutical Sciences and the American Society of Quality. She is a member of the Counsel for Responsible Nutrition (CRN) Regulatory Affairs Committee, and serves on several the Scientific Advisory Boards, including the University of California, School of Pharmacy.

Ms. Joseph also serves as scientific advisor to Virgo Publishing Company; Tablet and Capsule trade journal and Nutritional Outlook magazine, and has authored a book chapter, "Regulation and Quality Issues Worldwide " for Regulation of Functional Foods and Nutraceuticals: A Global Perspective, published early this year.

Working with the CRN and other trade associations, Ms. Joseph played a key role in drafting the original GMP guidelines submitted to FDA for consideration in formulating the final rule. In 2005 she received the CRN's annual "Steuben Apple Award" for outstanding contributions to the industry.

She is one of the founders and past presidents of the Pacific Technology Exchange.

Our Packaging Company

Pack Lab was founded in 1991 to provide GMP packaging services to the nutritional supplement industry. Since then we have augmented our bottling capabilities with high-speed packeting and have become one of the leading OTC, independent nutritional supplement packagers in the country. Our automated, high-speed packaging lines will produce over 100,000 bottles and 150,000 packets daily with strict compliance to cGMP processing.

OTC Certification

Pack Lab Inc. has had Over-The-Counter certification since September, 2000. This authorization, which was issued only after a rigorous inspection of our procedures and facilities, is beneficial in two respects:

  • 1. It permits us to package and process our customer's over-the-counter (non-prescription) pharmaceutical products.
  • 2. It demonstrates our commitment to quality standards that are among the highest in the industry; following the strict guidelines established for pharmaceutical product.